At ToolStocker (toolstocker.com), we want to ensure you have a transparent experience when purchasing our digital products (WordPress themes, plugins, e-books, and software). Please read our refund and cancellation policies carefully before making a purchase.
1. Refund Policy for Digital Products
Due to the digital nature of our items (Themes, Plugins, E-Books, and Software), all products are deemed “used” immediately after purchase and download. Because these products cannot be physically returned or revoked, we offer a strict No-Refund Policy.
All sales made on toolstocker.com are final. We strongly advise you to check the product description, compatibility, and features before completing your payment.
2. Exceptions to the Refund Policy
We will only consider refund requests under the following rare circumstances:
- Double Payment: If you were accidentally charged twice for the same product due to a technical glitch, the duplicate amount will be refunded entirely.
- Corrupted File: If the downloaded ZIP file or PDF is permanently corrupted and we are unable to provide a working version within 7 business days of your report.
3. Order Cancellation
Since our store delivers downloadable digital products instantly upon successful payment, orders cannot be cancelled once the payment is completed and the download link is generated.
4. Support and Assistance
If you face any issues with downloading your product, installing it, or accessing the content, please reach out to our dedicated support team immediately. We are committed to helping you resolve any technical problems related to your purchase.
5. Contact Us
For any questions regarding your purchase, technical errors, or duplicate payments, please contact us at:
- Email: avdhesh.sharma5071@gmail.com
- Website: toolstocker.com